New York City Local Hotline
212-989-0999
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The LGBT National Help Center directly operates a local hotline in New York City providing free & confidential support. The LGBT Switchboard of New York is the oldest operating LGBT hotline in the world, providing active service to our community since 1972. HOURS: Monday to Friday from 4 pm – midnight, eastern Saturday from noon – 5 pm eastern Email: help@LGBThotline.org |
We provide a safe space that is anonymous and confidential where callers can speak on many different issues and concerns including, but limited to, coming out issues, gender and/or sexuality identities, relationship concerns, bullying, workplace issues, HIV/AIDS anxiety, safer sex information, suicide, and much more.
Sometimes you may need just to talk, or hear a kind voice. We’re here. You deserve to be heard. You deserve respect, support, affirmation and acceptance.
The Gay and Lesbian Switchboard of New York is staffed by highly trained volunteers who identify somewhere on the LGBTQ spectrum, from all ages, walks of life and from all over the United States.
Along with peer support, listening and affirmation, our volunteers are supplied with the largest LGBTQ resource database in the US (www.LGBTNEARME.ORG) for those who are seeking additional support and ways to connect with their local community.
Sometimes you may need just to talk, or hear a kind voice. We’re here. You deserve to be heard. You deserve respect, support, affirmation and acceptance.
The Gay and Lesbian Switchboard of New York is staffed by highly trained volunteers who identify somewhere on the LGBTQ spectrum, from all ages, walks of life and from all over the United States.
Along with peer support, listening and affirmation, our volunteers are supplied with the largest LGBTQ resource database in the US (www.LGBTNEARME.ORG) for those who are seeking additional support and ways to connect with their local community.
What to expect when calling the LGBT Switchboard of New York
We provide a safe space while on the phone with a peer support volunteer.
Our calls are anonymous and confidential. We don’t know who you are and we don’t talk to others about your call.
There are no recordings made of your call.
If you would like us to do a resource search for local support, we will ask you for your zip code or postal code.
We’re hear to listen and provide you respect you deserve. Regardless of your race, religion, gender, sexual orientation, immigration status, body type, age, mental or physical ability, or personal life journey.
You have the right to end the call whenever you choose to. Sometimes our conversations become very serious and a caller needs a break or needs to let the emotions they are feeling sink in. That’s ok. This is part of your time, and if it’s time for you to end the call, end the call. You will not be judged, we’re very glad you called for the amount of time we did get to speak with you.
We won’t call other suicide hotlines, the police, authorities, 911 or rescue services on your behalf. We have made a promise that our callers have a confidential and anonymous space. While we will not make those calls for you, we will do our best to provide you with the phone numbers to call for yourself. (The exception is on a credible threat to a third party)
If you call during open hours and can’t get through, that means that all of our volunteers are currently talking with other people. In those times, we hope that you are able to try back in a few minutes. Should you not be able to get through, you are always welcome to write to us at HELP@LGBThotline.org and our email volunteers will try to reply back in a timely manner.
Our calls are anonymous and confidential. We don’t know who you are and we don’t talk to others about your call.
There are no recordings made of your call.
If you would like us to do a resource search for local support, we will ask you for your zip code or postal code.
We’re hear to listen and provide you respect you deserve. Regardless of your race, religion, gender, sexual orientation, immigration status, body type, age, mental or physical ability, or personal life journey.
You have the right to end the call whenever you choose to. Sometimes our conversations become very serious and a caller needs a break or needs to let the emotions they are feeling sink in. That’s ok. This is part of your time, and if it’s time for you to end the call, end the call. You will not be judged, we’re very glad you called for the amount of time we did get to speak with you.
We won’t call other suicide hotlines, the police, authorities, 911 or rescue services on your behalf. We have made a promise that our callers have a confidential and anonymous space. While we will not make those calls for you, we will do our best to provide you with the phone numbers to call for yourself. (The exception is on a credible threat to a third party)
If you call during open hours and can’t get through, that means that all of our volunteers are currently talking with other people. In those times, we hope that you are able to try back in a few minutes. Should you not be able to get through, you are always welcome to write to us at HELP@LGBThotline.org and our email volunteers will try to reply back in a timely manner.